Privacy Policy
Last Updated: January 2025
1. Information We Collect
1.1 Personal Information:
- Name, email address, phone number
- Restaurant details (for customers)
- Professional credentials and experience (for consultants)
- Payment information (processed securely through Cashfree)
- Google account information (when using Google Sign-In)
1.2 Usage Data: We collect information about how you interact with our platform, including IP addresses, browser type, and access times.
2. How We Use Your Information
- To provide and maintain our consulting services platform
- To process quotations and connect customers with consultants
- To facilitate payments and send invoices
- To send notifications about project updates and milestones
- To improve our platform and user experience
- To comply with legal obligations
3. Information Sharing
3.1 With Consultants: Customer project details are shared with assigned consultants to provide services.
3.2 With Payment Processors: Payment information is shared with Cashfree for transaction processing.
3.3 With Notification Services: Contact information is shared with DoubleTick for WhatsApp notifications.
3.4 We Never: Sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures:
- Encrypted data transmission (HTTPS/SSL)
- Secure password storage using bcrypt hashing
- JWT-based authentication
- Regular security audits and updates
- Restricted access to personal data
5. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data
To exercise these rights, contact us at privacy@bistroconnect.com
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and dispute resolution.
8. Third-Party Services
Our platform integrates with:
- Google OAuth: For authentication (subject to Google's privacy policy)
- Cashfree: For payment processing (subject to Cashfree's privacy policy)
- DoubleTick: For WhatsApp notifications (subject to DoubleTick's privacy policy)
9. Children's Privacy
BistroConnect is intended for business use and is not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or platform notification.
11. Contact Us
For privacy-related questions or concerns, contact us at: